Securitas Healthcare's Managed Services
Your Trusted Partner for Professional Healthcare Services & Management
Securitas Healthcare offers comprehensive onsite managed services to help drive the greatest return on your investment in our Real-Time Visibility Solutions. We work as an extension of your team, partnering with you to help address business challenges and solutions in several key areas.
Expert Support for Your RTLS Solutions
Client Success Management
Supplements your in-house team with specialized education, knowledge, and skills
Helps maximize the value of your investments in RTLS solutions through effective project management
Post-implementation support to ensure continuous improvement of user adoption, demonstrated ROI, and change management support
Tag Recalibration & Certification Services
Streamlines and simplifies environmental monitoring tag recalibration
Mitigates the risk of using expired tags which could put temperature-sensitive assets at risk
Helps maximize the value of your Temperature and Environmental Monitoring solution investment
Tag Management Services
Eliminates the need to deploy your own resources for monitoring and maintaining asset management tags— freeing personnel for other critical tasks
Ensures prompt implementation of solution enhancements so that you can benefit from the latest features
Helps drive return on your Asset Management solution investment through proper usage and maintenance
Tag Deployment Service
Eliminates the need to deploy your own resources for Asset Management tags— freeing personnel for other critical tasks
Seamless integration with your existing environment for faster system readiness
Reduces strain on internal resources and staff time
Proactive Onsite Service
Annual audits and processes review of your asset management system by Securitas experts
On-the-spot issue resolution and follow-up service coordination to help your organization address challenges
Additional education and training on system operation as needed to boost confidence
RTLS System Administrator Services
Dedicated Securitas Healthcare employees located onsite to support your RTLS solution
Customizable support tailored to fit your organization's needs
Strategic frontline support for rapid issue identification and resolution
Find the Right Managed Service for Your Organization
Securitas Healthcare's Managed Services are available to every Securitas Healthcare client with an RTLS solution and can help your organization unlock the full potential your investment.
Client Success Team
Our Client Success Team partners with clients to turn their goals and priorities into actions to get the most value out of their solution. They help expedite any issues and connect our clients with the right representative to support their needs, while also sharing feedback directly with our sales and product teams.
- Use case and product experts on your side
- Identify and cultivate internal Client champions
- Assist with ticket creation and provide training on the ticketing process
- Elevate Managed Services needs to the Securitas Healthcare Client Executive
- Customized Client training to align with your needs
Tag Recalibration & Certification Services
Annual recalibration of NIST-traceable environmental monitoring tags is an industry best practice. But removing them from assets is time-consuming and disruptive to monitoring. Securitas Healthcare’s ISO 17025 Accredited Environmental Monitoring Tag Recalibration and Certification Programs provide a simple way to manage the process. Explore your service options below:
A lower-cost solution for your most basic calibration needs. This mail-in service ensures you receive freshly calibrated NIST tags and certificates to replace your expiring tags. Activate, program, and deploy the new tags yourself, then send expiring tags back to Securitas Healthcare via provided shipping labels.
Mitigate the risk of using expired tags with our Tag Calibration Management Program. Our Managed Services Team will monitor the expiration dates of tags in the program for you to ensure you receive the correct quantity of freshly calibrated NIST tags before your current tags expire.
Securitas Healthcare sends experts to provide onsite support for your environmental monitoring tags when it's time for recalibration. We activate, configure, deploy, and verify operation of the freshly calibrated tags from our Basic Calibration Lab to ensure reliable performance. This plan includes:
Tag Management Services
Our Asset Management solution provides real-time visibility to asset location and status. However, managing hundreds or thousands of RFID-enabled tags for battery maintenance, firmware updates, and other tasks can be time-consuming, and delays in these tasks can lead to inefficiency and staff frustration. Securitas Healthcare’s Tag Management Program helps streamline the process and maximize tag performance. Explore your service options below:
Through this mail-in service, clients can ship their asset management tags to Securitas Healthcare. Our experts will inspect the tag plastics for proper functionality and replace them if necessary, helping to enhance and extend the overall lifespan of the tags. This plan includes:
We deploy Securitas Healthcare experts to provide onsite support for your asset management tags throughout their lifecycle. We take responsibility for the end-to-end process to reduce the workload on your staff and maximize performance. This plan includes:
Which Managed Service is Right for Me?
| Supported Tag Models | Tag Management Services | Tag Recalibration & Certification Services |
|---|---|---|
| T2s Asset Tag | X | |
| T5a Temperature Tag | X | |
| T15e Temperature Tag | X |
Get the Most Value Out of Your Real-Time Visibility Solution
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