Securitas Healthcare's Managed Services

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Your Trusted Partner for Professional Healthcare Services & Management

Securitas Healthcare offers comprehensive onsite managed services to help drive the greatest return on your investment in our Real-Time Visibility Solutions. We work as an extension of your team, partnering with you to help address business challenges and solutions in several key areas.

 

Our Services

Expert Support for Your RTLS Solutions

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Client Success Management

Supplements your in-house team with specialized education, knowledge, and skills

Helps maximize the value of your investments in RTLS solutions through effective project management

Post-implementation support to ensure continuous improvement of user adoption, demonstrated ROI, and change management support

Pharmacist audits meds refrigerator temperature and humidity with Securitas Healthcare T15 environmental monitoring tag

Tag Recalibration & Certification Services

Streamlines and simplifies environmental monitoring tag recalibration

Mitigates the risk of using expired tags which could put temperature-sensitive assets at risk

Helps maximize the value of your Temperature and Environmental Monitoring solution investment

Engineer mounting Securitas Healthcare asset management tag to infusion pump

Tag Management Services

Eliminates the need to deploy your own resources for monitoring and maintaining asset management tags— freeing personnel for other critical tasks

Ensures prompt implementation of solution enhancements so that you can benefit from the latest features

Helps drive return on your Asset Management solution investment through proper usage and maintenance

Changing a Securitas Healthcare asset management tag.

Tag Deployment Service

Eliminates the need to deploy your own resources for Asset Management tags— freeing personnel for other critical tasks

Seamless integration with your existing environment for faster system readiness

Reduces strain on internal resources and staff time

Biomed Technician getting a Securitas Healthcare asset management tag ready for use.

Proactive Onsite Service

Annual audits and processes review of your asset management system by Securitas experts

On-the-spot issue resolution and follow-up service coordination to help your organization address challenges

Additional education and training on system operation as needed to boost confidence

Securitas Healthcare helping protect people and assets in Hospital and Senior Living facilities.

RTLS System Administrator Services

Dedicated Securitas Healthcare employees located onsite to support your RTLS solution

Customizable support tailored to fit your organization's needs

Strategic frontline support for rapid issue identification and resolution

Find the Right Managed Service for Your Organization

Securitas Healthcare's Managed Services are available to every Securitas Healthcare client with an RTLS solution and can help your organization unlock the full potential your investment.

A group of 3 nurses gathered and talking .

Client Success Team

Our Client Success Team partners with clients to turn their goals and priorities into actions to get the most value out of their solution. They help expedite any issues and connect our clients with the right representative to support their needs, while also sharing feedback directly with our sales and product teams.

  • Use case and product experts on your side
  • Identify and cultivate internal Client champions
  • Assist with ticket creation and provide training on the ticketing process
  • Elevate Managed Services needs to the Securitas Healthcare Client Executive
  • Customized Client training to align with your needs

Service Overview

Environmental Monitoring

Tag Recalibration & Certification Services

Annual recalibration of NIST-traceable environmental monitoring tags is an industry best practice. But removing them from assets is time-consuming and disruptive to monitoring. Securitas Healthcare’s ISO 17025 Accredited Environmental Monitoring Tag Recalibration and Certification Programs provide a simple way to manage the process. Explore your service options below:

Service Overview

Basic Calibration

A lower-cost solution for your most basic calibration needs. This mail-in service ensures you receive freshly calibrated NIST tags and certificates to replace your expiring tags. Activate, program, and deploy the new tags yourself, then send expiring tags back to Securitas Healthcare via provided shipping labels.

Freshly Calibrated Tags: Receive replacement tags with up-to-date NIST-traceable Certificates of Calibration
Self-Deployment: You activate, program, and deploy the new tags at your convenience
Easy Returns: Prepaid shipping labels are included to return your expiring tags
Digital Certificates of all Certificates of Calibration for your records
Renewal Email Notifications: Proactive email alerts notify you in advance when your tags are nearing expiration, helping you stay compliant and avoid service interruptions
Tag Calibration Management Program

Mitigate the risk of using expired tags with our Tag Calibration Management Program. Our Managed Services Team will monitor the expiration dates of tags in the program for you to ensure you receive the correct quantity of freshly calibrated NIST tags before your current tags expire.

Basic Calibration +
We monitor expiration dates of tags for you
Renewal notification upon project completion
No lead time for tag shipments
Advanced Calibration

Securitas Healthcare sends experts to provide onsite support for your environmental monitoring tags when it's time for recalibration. We activate, configure, deploy, and verify operation of the freshly calibrated tags from our Basic Calibration Lab to ensure reliable performance. This plan includes:

Basic Tag Calibration with Full Deployment Services:
Tag Swapping: We handle the removal of expired NIST tags and install freshly calibrated replacements
Onsite Inventory & Setup: We deploy an onsite resource for full installation and configuration of received tags, including activation, deployment, and operational verification
We update your MobileView system to reflect the newly Recalibrated Tag MAC and attach the digital copy of the current NIST recalibration certificate
Service Reporting: We provide a detailed report listing all replaced tags and specific locations serviced

Easily Access and Manage Your NIST Calibration Certificates

Looking for a faster way to find and organize your NIST certificates? Our self-service portal (login required) makes it easy to search, download, and organize your NIST calibration certificate for your T15 and T5 environmental monitoring tags—all in one centralized location. You can also save certificates within your MobileView system in the assets details screen for simplified management and organization. Access it below using your community portal login credentials.

Access Certificate Portal

Computer screen displaying Securitas Healthcare Certificate Portal against blue background

Get the Most Value Out of Your Real-Time Visibility Solution

Speak to a Securitas Healthcare expert