Arial Resident
Wireless, two-way voice communication between caregiver and resident for real-time alarm context
More than a call button—it’s a true connection.
Arial Resident, a feature of Arial Emergency and Nurse Call, allows caregivers to respond to a resident alarm in the Arial Caregiver mobile app, Arial Web Client, or Arial Desktop by calling directly to a tablet set up in the residents’ room.
This real-time, two-way communication between caregivers and residents empowers caregivers with the context they need to help prioritize effectively, respond more efficiently, and deliver more personalized care.
Meeting Demands, Providing Solutions.
Staffing shortages and care coordination challenges are straining Assisted Living communities. To attract and retain residents and to empower staff, communities need compelling proof of superior care and processes. Since true emergencies are rare, knowing the reason for the alarm through voice connection helps make care easier, more personal, and more efficient. It also supports senior living communities in providing exceptional resident experience and reassurance, while optimizing staff workflow.
How Voice to Voice Works for You
Arial Resident runs on an in-room tablet using the Wi-Fi likely already present in your community so there is no need for additional, expensive infrastructure—just simple, scalable setup.
Residents can still activate alarms from a pendant, call station, and now, directly from the tablet. Once an alarm is initiated, the tablet displays the alarm or call active status. When a caregiver calls into the room through Arial Resident during an active alarm, the call is automatically accepted—no resident interaction required.
Beyond addressing a resident alarm, caregivers can request to connect to the resident room at any time or leverage the functionality to call other staff hands-free to request additional assistance.
Efficient, Prioritized Care. Powered by Connection.
Transform traditional emergency and nurse call from an alarming solution to a wireless communication platform. Arial Resident expands a senior living community’s appeal and increases your ability to support caregivers’ efforts in providing the best care possible.
Prioritize Emergency Alerts
Help identify residents who require immediate assistance, while non-critical requests are addressed in due course.
Reduce Unnecessary Trips
By speaking with a resident and understanding their alarm request, it’s possible to reduce room visits and eliminate unplanned go-backs. Caregivers save valuable time attending to resident needs more efficiently.
Increase Resident Satisfaction
Residents can now be assured that a caregiver is not only on their way but also understand expectations on timing and process. Communicate updates at any point—even after the alarm is cleared.
Reduce Staff Burnout and Turnover
Connecting with residents before responding to an alarm helps caregivers effectively manage resident needs—reducing overwhelm for staff.
